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WHAT IS AN ESTABLISHED BUSINESS RELATIONSHIP (EBR)?

Established Business Relationship (EBR): A prior or existing relationship between a business and an individual based on the individual�s purchase or transaction with the business within the 18 months preceding the call from the business or based on the individual�s application for products or services from the business within the 3 months preceding the call. 47 C.F.R. � 64.1200(f)(5).

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